How long is long time ago?

If it’s still on warranty, then you can RMA it.

I bought my razer blackshark v2 pro headset a long time ago, now it has an error when charging, it accepts the charger but no matter how long I charge it, the battery still won't charge.

Hello Aerolinkbyte624,

It sounds like your Razer Blackshark V2 Pro headset may have a battery issue. If it's not charging despite accepting the charger, there could be a problem with the battery or the charging circuitry. You might want to try using a different charging cable and adapter to see if that makes a difference. If the problem persists, PM me your device serial number and proof of purchase for warranty verification. All the best!

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