Error: Item serial number is unknown | Razer Insider
Skip to main content

Error: Item serial number is unknown

C
Hello. I recently bought a Razer Kraken Tournament Edition but when I try registering the headset an error pops up saying that the serial number for it is unknown. I made sure to check the Os and 0s but everything seems to be fine. If anybody knows how to fix this problem I'd really appreciate the help. Thanks.
    Stanull
    RayrayGumiChan
    pancholr
    31 people like this
    • Stanull
      Stanull
    • RayrayGumiChan
      RayrayGumiChan
    • pancholr
      pancholr
    • Surf
      Surf
    • GskullGaming
      GskullGaming
    • babideebabidoo
      babideebabidoo
    • Natachat90
      Natachat90
    • angelbreathe
      angelbreathe
    • SylvanasMage
      SylvanasMage
    • neaty_34
      neaty_34
    • CallMeF3L1X
      CallMeF3L1X
    • OCTALEG1ON
      OCTALEG1ON
    • Murrlan
      Murrlan
    • B
      bePoro
    • magictim
      magictim
    • B
      bizWeldonBluetools832
    • T
      TimRs
    • B
      bSteakkk
    • X
      XxFearNoEvilxX
    • J
      Jcool911
    • FaezzulFarhan
      FaezzulFarhan
    • Enmakozato
      Enmakozato
    • Chrysentha
      Chrysentha
    • TheDragonSoly2
      TheDragonSoly2
    • ascherone
      ascherone
    • 2
      27awesome23
    • AwesomerushCITRINE821
      AwesomerushCITRINE821
    • D
      DarkRedbestbox703
    • C
      coolgamer420k
    • P
      Pegoku
    • J
      Jabi23
    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    5 Replies

    H
    • harpler
    • 1 reply
    • November 2, 2019
    I'm having the exact same problem /bump
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • November 3, 2019
    @chuustalk and @harpler I'll need each of you to PM me a screenshot of the error along with the serial number of your headsets. This way, I can help you figure out what's causing the issue.
    A
    • ADFVortex
    • 3 replies
    • December 4, 2019
    Also having the exact same problem with the Kraken tournament edition - please help
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • December 4, 2019
    ADFVortex
    Also having the exact same problem with the Kraken tournament edition - please help
    PM me the S/N and where you got the headset from so I can help you out.
    A
    • ADFVortex
    • 3 replies
    • December 6, 2019
    Razer.Caziel
    PM me the S/N and where you got the headset from so I can help you out.
    hi, PM was sent on Wed night - thx
    Razer.Caziel
    1 person likes this
    • Razer.Caziel
      Razer.Caziel
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings