Error when entering the serial number to activate the headphones | Razer Insider
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Question

Error when entering the serial number to activate the headphones


urbanSlateBlueAPATITE919

I purchased BLACKSHARK v2 x headphones and wanted to activate the 7.1 sound. The error on the website is incorrect serial number. The serial number on the box and headphones match. I can attach a photo. What could be the mistake?

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