Error with dongle of Nari Ultimate - "Avnera AV6301" | Razer Insider
Skip to main content

Error with dongle of Nari Ultimate - "Avnera AV6301"


I've used the new dongle approx 15 days without problems (because the previous dongle showed me the error "USB Device Not Recognized"), but, today I connected the dongle, Windows shows me the massage the new device Avnera AV6301 was configured. I tried dongle on 3 different PC with the same results. I tried use the recovery dongle tool, but shows me the massage "No action necessary", also I've try the "RazerNariUltimatePairingUtility_v1.01.00.exe" unsuccess. Also I did a clean installation of Synapse software and was unsuccess. I need help with that.
Did this topic help you find an answer to your question?
This topic has been closed for replies.

7 Replies

I Have this same issue and have a ticket open for the past 3 weeks. It has completely failed and the recovery tool absolutely does not work.

I have had this same issue a few months back after only a couple months of use. Please contact Razer support to get it replaced. However, even now with the new replaced headset, the problem seems to be returning. The dongle starts malfunctioning again. Good luck to you and to all of us.

Evann95280
  • Insider Mini
  • 2 replies
  • October 24, 2020
hi, same issue here... wait for razer reply

  • 2 replies
  • November 16, 2020
Same issue here since 6 Months now, no reply from razer since then... Prob about to buy a new Headset, I aint wanna spend money on smth whats getting broke and then I dont even get support from razer my buyers safety or idk what it is called (where i can send in my headset and get it replaced by a new one) if they're replying I wont ever consider buying anything from razer anymore!

Same problem, I use is for one year, so go warranty and replace it ;'(

Help us razer

Same Problem here

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings