extraordinary poor customer | Razer Insider
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How do I make a complaint to a manager regarding the extraordinary poor customer service I have received from Razer? Customer service haven't responded to my ticket in a week and new tickets are just closed without a response?

Hello Pointless2024,

I apologize for the delayed response from our Support Team. Currently, our warranty team is reviewing the case and will provide an update as soon as possible. Do let me know if you do not hear from them by then. I’m here to back you up. All the best!

*Thread locked to curb the conversation to PMs.