I wasn’t sure how to raise awareness of this, but I wanted to flag this here with RAZER because of the fact that the shipment I received was factory sealed which has implications that before the inventory made it to the Amazon Warehouse, the laptop was switched out for 2 reams of paper.
Here are the details. I purchased a Razor RTX 5090 from Amazon.ca, who was the seller.
The delivery arrived the next day, and upon unboxing from the factory sealed packaging, I became aware there was no laptop in the box, rather two stacks of plain paper had been placed in the box where a laptop should be.
This was April 12th. I filed a police report with the RCMP, case number RM26-6900
I have also contacted Amazon customer service multiple times for a refund. I did receive an RMA to return the shipment, but no refund has been issued as of yet.
I am contacting Razor, considering the shipment was in a seemingly factory sealed box, could mean that your fulfillment pipeline may have some issues worth looking into.
