hi, o won 3 bonus gold vouchers but was only able to redeem 1, after trying with the other 2 i keep getting (and have being for 4 days now) a failed to reload message
is there anthin extrea i hae to do? do i need to reload cash in order to redeem ?
Page 1 / 1
SilverAlucard
hi, o won 3 bonus gold vouchers but was only able to redeem 1, after trying with the other 2 i keep getting (and have being for 4 days now) a failed to reload message
is there anthin extrea i hae to do? do i need to reload cash in order to redeem ?
Hi @SilverAlucard,
If I'm not wrong, the US$1 Bonus Razer Gold voucher is able to redeem once per user only, regardless no. of participation/redemption per user.
OR
I might be wrong and it's caused by the system error which you might need to submit a ticket to our Razer Gold Team here, and you can also contact them via Live Chat to get this sorted out in real-time.
SilverAlucard
hi, o won 3 bonus gold vouchers but was only able to redeem 1, after trying with the other 2 i keep getting (and have being for 4 days now) a failed to reload message
is there anthin extrea i hae to do? do i need to reload cash in order to redeem ?
xCryptik is right! Ensure to submit a case to our dedicated Razer Gold Support Team through this link. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.