Faulty Dongle: Viper Ultimate | Razer Insider
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Question

Faulty Dongle: Viper Ultimate

  • May 8, 2026
  • 1 reply
  • 8 views
GrayBluegeoplace934

Anyone knows how to get a replacement for a faulty dongle? My Razer Viper Ultimate has stopped working and keeps reconnecting every second via dongle. But its working fine when its connected via wired.

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • May 8, 2026

Hey ​@GrayBluegeoplace934,

Let me check on it. Can you send me a PM with the serial number together with your location/country so I can verify it in our system and check our inventory?

 

 

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