Faulty Poduct issue. | Razer Insider
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Faulty Poduct issue.

  • April 27, 2026
  • 1 reply
  • 24 views

I bought a set of Razor headphones, basilisk V2 X, i am unable to register the product due to it not accepting the RX no, i therefore am unable to access all the features. Any help would be appreciated.

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1 Reply

Razer.ScarletRouge

Hey there, ​@Valerie1234 

I understand that you’re having trouble registering your Razer product because the number you entered is not being accepted. No worries, let me check it for you. Please send me a private message together with your device's serial number so I can check its details here in our system and assist you further. Thank you!


 

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