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faulty product

  • April 29, 2026
  • 1 reply
  • 9 views

I was given this razer wireless headset as a gift after the 1st month things went great but as soon as January hit it started breaking audio went buggy it would power its self off after an ear bleeding sound mid game on 87% battery i contacted the support team to hear that its natural wear and tear after 3-4 months of use do not buy the wireless head set there here to just scam you and lie about there own products warranty 

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1 Reply

Razer.ScarletRouge

Hey there, ​@Godslayer238 

I understand that you are having an audio issues with your Razer headset, including buggy sound, extremely loud noise mid‑game, and the headset powering itself off despite having sufficient battery.

To help me check what has transpired and assist you accordingly, could you please provide your case number? Thank you for bringing this to our attention, and I look forward to assisting you further. 


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