Fauteuil ENKI X | Razer Insider
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Fauteuil ENKI X

  • June 21, 2026
  • 2 replies
  • 27 views

Bonjour l'assistance Razer,

Je possède une chaise Razer Enki X et deux des pieds métalliques de la base sont partiellement détaché de la soudure, comme vous pouvez le voir sur la photo ci-dessous.

Model No : RZ38 0388

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2 Replies

  • Author
  • Insider Mini
  • June 21, 2026

Je voudrais savoir s'il est possible d'acheter une pièce de rechange pour cela.

Merci d'avance pour votre aide.

Cordialement,


Razer.ScarletRouge
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Hey there, ​@darklord79 

Please note that Razer Insider does not have support for your preferred language. I can only communicate in English. Please post your inquiry or concern in English across all boards and continue to communicate in English going forward.

I understand that two of the metal legs on the base of your Razer Enki X chair have started to come apart at the weld and you want to purchase a replacement part. You can submit a ticket through this link for further assistance.  

Once there, navigate to "Lifestyle products" > "chairs" > enter your serial number, and then submit your request. Our Support Team will then be able to assist you with your chair spare part request.

Alternatively, you can send me a PM together with your chair's serial number, and I can help you initiate a support ticket and forward it to the relevant team. Thank you!


*Thread locked to curb conversation to PM.