fedex extra paymant when razer said it doesnt cost anything | Razer Insider
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fedex extra paymant when razer said it doesnt cost anything

  • December 5, 2025
  • 2 replies
  • 15 views

So is my second time that i bought products from razer ,  i did ask them dirrectley , does it cost anything even when i live in Norway , they said no .and now i get a bill from fedex for 40 euro and also when i call the europe razer no one answers. 

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2 Replies

FiszPL
Vanguard
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  • VANGUARD
  • December 5, 2025

@Razer.Ten ​@Razer.Aero 

Dunno what’s wrong with FedEx in Europe. I had twice situation that they’ve asked me for documents that I didn’t had (dunno why they didn’t contacted the person who shipped the package).

I’d like to see more shipping options (for Europe) on Razer official store - so I wouldn’t had to deal with the fedex.


Razer.ScarletRouge

Hey there, ​@alinusi 

I understand that you received an unexpected €40 bill from FedEx for your order shipped to Norway. Don't worry, I will create a ticket for you and forward it to our Order Support team for further assistance. To proceed, please send me a PM together with the following details so I can kickstart your case:


Order number: 
Full Name: 
Email address associated with Razer ID: 
Phone number: 
Country:
 

Thank you!


*Thread locked to curb conversation to PM.