How am I supposed to contact Razer Support about a purchase? I need help contacting them because I want to order a laptop but it keeps being canceled. The infuriatingly unhelpful links all take me back to this page and I can’t find any obvious contact info. I did finally find their phone number (1-855-872-5233), but when I call I’m told to have my devices serial number for support about a device, but nothing about not having one, or other support like warranty and credit cards. Live chat also demands a serial number, so it’s useless too. I don’t even know if they have an email, which from what I’m searching online for is the fix for my problem.
Question
First Time Purchase Struggles
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- Razer Support
Hey there,
Thank you for sharing your concern here regarding your order. Since you have already contacted our support, please send me a private message together with your case number so I can check your case, review what has transpired, and determine the best way to assist you. Also, have you tried using other browsers to order the laptop? Please let me know via PM. Thank you!
*Thread locked to curb conversation to PM.
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