Follow-up on 2FA Issue | Razer Insider
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Follow-up on 2FA Issue

  • April 9, 2025
  • 1 reply
  • 19 views
Techno_Art

Hello,

This is a follow-up regarding the support request I submitted on March 5th, 2025 concerning a 2FA issue (unable to receive SMS code and account lock for 15 minutes). I received an acknowledgment, but I haven’t received any further response or solution since then.

This delay is causing a lot of inconvenience, and I kindly request urgent attention to my case.

Please update me as soon as possible.

 

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • April 9, 2025

Hello ​@Techno_Art,

Can you send me a PM with your case number so I can verify it in our system and check what transpired so I can assist you accordingly?

 


*Thread locked to curb conversation to PM. 

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