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Question

forget Backup Codes

  • 20 July 2024
  • 1 reply
  • 30 views

I registered around July 13, two years ago, and have not used it during this period. After I recently recharged and was about to use it, I found that I needed to use 2FA or Backup Codes. Two years is too long and I completely forgot about it. I need to reset my 2FA or provide Backup Codes

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1 Reply

Razer.Aero

Hi zlzh123,

I understand that you are facing issues with two-factor authentication because of your long inactivity. Upon checking, I found that your email address is linked to your Razer ID for 2FA. Please choose this option to verify your login. If you need further help, please send me a PM with the following details so I can initiate a case on your behalf:
 

Razer ID: 
Full Name:
Birthdate: 
Email:
Phone number:
Country:

*Thread locked to curb the conversation to PMs.

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