Hello, Razer customer service. When I logged into my account today, I found that my Razer Gold had been cleared. During this period, I didn't receive any deduction emails from you. I hope you can restore the points in my account.
Question
found that my Razer Gold had been cleared
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- Razer Support
Hi there,
Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.
Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!
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