Hi Johnwilliams61,

For Razer Gold complaints, I suggest that you contact Razer Gold Support by submitting a support ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to provide all relevant information so they can assist you as quickly as possible. If you already have a ticket, please PM me the reference case number so I can coordinate with the team to help you. Stay safe!

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