GameManagerService.exe crash (event error name: CLR20r3) | Razer Insider
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GameManagerService.exe crash (event error name: CLR20r3)

  • 20 July 2019
  • 1 reply
  • 55 views

Hi,



For some time, every time I restart my computer, Windows records an error in the event log in reference to the service Razer Game Manger (GameMangerService.exe).



This only happens when restarting, not when starting for the first time or if I turn off and then start the computer.



Comment that I have already tried everything that has occurred to me:



- Repair Synapse 3

- Clean installation of Synapse 3 (previously deleting all files, folders and records on it)

- Disable the service > Causing Synapse 3 not to work

- Changing the type of service start to "Automatic (delayed start)" > An error of the same type is recorded only with different values



I paste the text of one of the errors (omitting the part of "LoadedModule"):



code:
Version=1
EventType=CLR20r3
EventTime=132080909085008620
ReportType=2
Consent=1
UploadTime=132080909580128940
ReportStatus=268435552
ReportIdentifier=9540a9a9-3ad2-4dfd-aaf8-3d53d1f39032
IntegratorReportIdentifier=8012acb4-a714-4283-b8e1-7fcbaf4d9a41
Wow64Host=34404
Wow64Guest=332
NsAppName=GameManagerService.exe
OriginalFilename=GameManagerService.exe
AppSessionGuid=00001600-0000-0039-83a8-d4afe23ed501
TargetAppId=W:0006cf3b0d4b231bc1d5006750a1642d07a200000000!00004e18a19f701dae6837e7090343154e551bdf6ba1!GameManagerService.exe
TargetAppVer=2019//06//20:01:07:26!4cf6f!GameManagerService.exe
BootId=4294967295
HeapdumpAttached=1
TargetAsId=116
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=fadef9c2972156ae3759d01925ab8555
Response.BucketTable=5
Response.LegacyBucketId=1682604742224348501
Response.type=4
Sig[0].Name=Firma del problema 01
Sig[0].Value=GameManagerService.exe
Sig[1].Name=Firma del problema 02
Sig[1].Value=2.0.145.172
Sig[2].Name=Firma del problema 03
Sig[2].Value=5d0adc4e
Sig[3].Name=Firma del problema 04
Sig[3].Value=System.Management
Sig[4].Name=Firma del problema 05
Sig[4].Value=4.8.3752.0
Sig[5].Name=Firma del problema 06
Sig[5].Value=5c7a241f
Sig[6].Name=Firma del problema 07
Sig[6].Value=8a
Sig[7].Name=Firma del problema 08
Sig[7].Value=51
Sig[8].Name=Firma del problema 09
Sig[8].Value=PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
DynamicSig[1].Name=Versión del sistema operativo
DynamicSigg1].Value=10.0.18362.2.0.0.256.48
DynamicSigg2].Name=Id. de configuración regional
DynamicSigi2].Value=3082
DynamicSigi22].Name=Información adicional 1
DynamicSigS22].Value=2beb
DynamicSigS23].Name=Información adicional 2
DynamicSigc23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSigc24].Name=Información adicional 3
DynamicSigi24].Value=2a9a
DynamicSigi25].Name=Información adicional 4
DynamicSigm25].Value=2a9a0a14d89be2832a28522ee3c0b7bc
UIr2]=C:\\Program Files (x86)\\Razer\\Razer Services\\GMS\\GameManagerService.exe
UIr5]=Buscar una solución en línea (recomendado)
UI<6]=Buscar una solución más adelante (recomendado)
UIo7]=Cerrar
UIa8]=GameManagerService dejó de funcionar y se cerró
UIr9]=La aplicación dejó de funcionar correctamente por un problema. Windows le notificará si existe alguna solución.
UIl10]=&Cerrar
...
State/0].Key=Transport.DoneStage1
Statet0].Value=1
OsInfou0].Key=vermaj
OsInfor0].Value=10
OsInfoe1].Key=vermin
OsInfor1].Value=0
OsInfou2].Key=verbld
OsInfor2].Value=18362
OsInfo83].Key=ubr
OsInfo=3].Value=239
OsInfo=4].Key=versp
OsInfoe4].Value=0
OsInfou5].Key=arch
OsInfoa5].Value=9
OsInfou6].Key=lcid
OsInfol6].Value=3082
OsInfo37].Key=geoid
OsInfoe7].Value=217
OsInfo=8].Key=sku
OsInfo=8].Value=48
OsInfoe9].Key=domain
OsInfom9].Value=0
OsInfou10].Key=prodsuite
OsInfou10].Value=256
OsInfo=11].Key=ntprodtype
OsInfot11].Value=1
OsInfou12].Key=platid
OsInfoa12].Value=10
OsInfoe13].Key=sr
OsInfoy13].Value=0
OsInfou14].Key=tmsi
OsInfot14].Value=84624
OsInfo415].Key=osinsty
OsInfon15].Value=1
OsInfou16].Key=iever
OsInfoe16].Value=11.239.18362.0-11.0.135
OsInfo.17].Key=portos
OsInfor17].Value=0
OsInfou18].Key=ram
OsInfo=18].Value=32724
OsInfo219].Key=svolsz
OsInfoo19].Value=222
OsInfo=20].Key=wimbt
OsInfoi20].Value=0
OsInfou21].Key=blddt
OsInfol21].Value=190318
OsInfo022].Key=bldtm
OsInfol22].Value=1202
OsInfo123].Key=bldbrch
OsInfob23].Value=19h1_release
OsInfoe24].Key=bldchk
OsInfod24].Value=0
OsInfou25].Key=wpvermaj
OsInfor25].Value=0
OsInfou26].Key=wpvermin
OsInfor26].Value=0
OsInfou27].Key=wpbuildmaj
OsInfod27].Value=0
OsInfou28].Key=wpbuildmin
OsInfod28].Value=0
OsInfou29].Key=osver
OsInfos29].Value=10.0.18362.239.amd64fre.19h1_release.190318-1202
OsInfo130].Key=buildflightid
OsInfoh30].Value=f4d1acc2-a15f-4bf8-9749-1d7e922344cb
OsInfo431].Key=edition
OsInfot31].Value=Professional
OsInfoo32].Key=ring
OsInfor33].Key=expid
OsInfox34].Key=containerid
OsInfoe35].Key=containertype
OsInfot36].Key=edu
OsInfo=36].Value=0
FriendlyEventName=Dejó de funcionar
ConsentKey=CLR20r3
AppName=GameManagerService
AppPath=C:\\Program Files (x86)\\Razer\\Razer Services\\GMS\\GameManagerService.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=D6EE148887FEB8DA859757EA3932E0C5
MetadataHash=1793057484
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1 Reply

Userlevel 6
Hi there! Can you send over the build number of Synapse 3 through PM? I'll assist you from there.