generic audio driver | Razer Insider
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my razer kraken’s mic is no longer working and its sound is now muffled and you cannot hear people from it does anyone know a fix other than the device manger thing since i tried it 5 times already

Hello hanan4601,

When did the issue start to occur? Were there any changes made to your system or headset before the issue? Were there any incidents that happened to your device? Please try to perform the troubleshooting here and test if the problem persists. If so, PM me with your device serial number so I can verify its model and provide other workarounds to fix the issue. Have a great day!

​*Thread locked to curb the conversation to PMs.