genshin wings of delicacy promotion code not received | Razer Insider
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Question

genshin wings of delicacy promotion code not received

  • March 12, 2025
  • 1 reply
  • 125 views

Vanillabizalley287

Hello, I've purchased the 1980 genesis crystal pack using a 3rd party payment aka non razer gold wallet and I've received the gems in my account but have yet to receive any updates on the code for the wings promotion.

 

it's been 3 days and the event's t&c specified that it would take up to 3 working days for it to be sent to my email, any help on this? 

 

I tried contacting the support chat but there was no agent 

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1 Reply

Razer.Aero
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  • Razer Support
  • 3246 replies
  • March 12, 2025

Hi Vanillabizalley287,

I’m here to help. Please PM your case ID number so I can review and coordinate with our Razer Gold Support team. I look forward to your message.

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