get new code | Razer Insider
Skip to main content

get new code

  • January 24, 2025
  • 1 reply
  • 39 views
HollyPesimist

Hello. I am a Razer Blackshark V2 X user and I was using this device with 7.1 surround with the activation code. However, since I formatted my device, I had to reinstall the headphone driver and when I enter my activation code again, I get a warning that this code has been used. Is there a chance to get a different code for the same device? Or how can I solve this situation?

    This topic has been closed for replies.

    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • January 25, 2025

    Hello HollyPesimist,

    Thank you for reaching out about your Razer Blackshark V2 X and the 7.1 Surround Sound activation code. I understand that you encounter issues after formatting your device. Please be informed taht the activation code for the 7.1 Surround Sound can only be used once and is permanently tied to your RazerID. Please try to reinstall the software here and follow the steps in this article to set up the 7.1 Surround Sound. If you need further help, please PM me the headset serial number and email address link to your device so I can verify the information. Thanks!

    *Thread locked to curb conversation to PM.

    CookiesAccessibility statement