Gift Receipt Warranty | Razer Insider
Skip to main content
Question

Gift Receipt Warranty

  • December 9, 2025
  • 1 reply
  • 12 views

Got the new Blade 16 as a gift. Found out that the trackpad has a lot of issues. Would like to RMA but only have a copy of gift receipt. Is this possible?

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • December 9, 2025

Hey ​@DimSumPapi,

Let me assist you with your Blade 16. Can you update or reinstall your trackpad driver by following the steps from this link? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the trackpad issues you're currently experiencing.

 

 

*Thread locked to curb conversation to PM.