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got logged out of THX spatial audio

  • December 17, 2025
  • 1 reply
  • 9 views

Alexik581

Hey guys, so my problem is that i bought a license for THX spatial audio in january this year and just yesterday everything was fine but when i booted up my pc today it told me to activate  a license again as if I never bought it. It wont even let me log into my account on the app so now I have no clue how to get it back. Anyone help?

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1 Reply

Razer.ScarletRouge

Hey there, ​@Alexik581 

 

I understand you've lost access to your THX Spatial Audio. No worries, since your device has already been registered, all you need to do to access the THX Spatial Audio software is to log in using the Razer ID that you used to activate the device.
 

If you still can't access it after logging in, please send me a PM together with the following details so I can kickstart your case:

 

Full Name:
Email address associated with Razer ID:
Phone number:
Country:



*Thread locked to curb conversation to PM.