Hi everyone,
I’m reaching out to see if anyone else is experiencing this frustrating issue with the Razer BlackShark V2 Pro microphone.
My microphone input volume keeps decreasing by itself. I set it to 100% in Razer Synapse, but after a few minutes, it automatically slides back down to much lower levels. This makes me almost inaudible to my friends during games or calls.
I bought this headset mainly because of the marketing. The advertisements heavily praised the microphone as "broadcast-quality" and one of the best in the market. However, my experience has been the opposite.
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Constant Volume Drops: The system won't let me keep my mic at a fixed level.
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Poor Sensitivity: Sometimes I need to speak a bit more quietly (especially at night), but the mic fails to pick up my voice entirely. My friends constantly complain that they can't hear me or that I sound "far away."
What I’ve tried so far:
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Disabled "Auto Sensitivity" in Razer Synapse.
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Disabled "Allow applications to take exclusive control" in Windows Sound Settings.
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Set "Windows Communications activity" to "Do nothing."
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Turned off "Automatic Gain Control" on Discord/Steam.
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Updated to the latest firmware.
None of these steps fixed the issue. It’s very disappointing for a "Pro" level headset to struggle with basic microphone stability.
Has anyone found a permanent fix for this? Is this a known Synapse bug or a hardware defect?
System Info:
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Headset: Razer BlackShark V2 Pro 2023
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OS: Windows 11
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Synapse Version: Latest
Any help or advice would be greatly appreciated. Thanks!