GTX1060 is not recognized by my Blade | Razer Insider
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GTX1060 is not recognized by my Blade


admiralbushido
My cpter was plugged in but not charging. As I was gaming, i ran out of battery and cpter shut down. Waited few minutes, plugged it in again, and I could turn it on. BUT I turn my computer on and as I land on the desktop, I can hear a strange flickering. It stops after few seconds. I launch a game, and as soon as I land in the menu of the game, the flickering comes back and I notice very very low FPS. I close the game, I try to open Nvidia Experience, but I am told that I need an actual Nvidia GPU to open the app. Looking at the Device Manager, GTX 1060 is not recognized and actually missing from the list so I am now stuck with Intel HD630.. My config: Operating System - Windows 10 (X64) Processor - intel Core i7 7700HQ clocked at 2.80 GHz Memory - 16 GB total memory type DDR4 Graphics card - NVIDIA GeForce GTX 1060 - Intel(R) HD Graphics 530 Any help is appreciated. Thanks!
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3 Replies

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • January 23, 2020
Odd but not impossible to fix. Have you tried uninstalling the unrecognized GTX 1060 on the Device Manager? I'd appreciate it if you can include screenshots so we can get a better picture of what's going on.

admiralbushido
Hi Razer.Caziel, I got in contact with Nvidia Chat Support; I have sent them the System Information Fil, they asked me to reboot my machine by draining the battery, and holding the power button for 2 minutes before powering the laptop up. Twice. I did this operation, but got the same result: launcher cannot be installed, component cannot be found in Device Manager. I am attaching screenshots to show the status. More than happy to follow new instructions, please let me know what I should do or share.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • January 28, 2020
That is unfortunate. I'm afraid you will need to send the laptop in for repair. Please send me a PM with the serial number of your Blade so I can create an RMA ticket.

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