My Hammerhead true wireless v2 won't pair with my phone, or PC. It's fully charged. It was still sealed when I got it, and I registered the product so it should be legit. I tried pairing with the razer audio app, on my PC, curious what I'm doing wrong.
Question
Hammerhead
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- Razer Support
Hey there,
I understand that your Razer Hammerhead True Wireless V2 won’t connect with your phone or PC. Please try these troubleshooting steps on this link to help resolve the issue. Please choose the preferred action: “How to pair the Razer Hammerhead True Wireless to a Bluetooth device”
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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