hammerhead earpods not charging | Razer Insider
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Question

hammerhead earpods not charging

  • September 30, 2023
  • 1 reply
  • 46 views

I have a green light on my case but the earpods are completely dead and I don't get the pairing sound, and can't manually switch them on. I cant use the Razer audio app as it won't work on my Samsung S8 plus. Any suggestions?

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1 Reply

Razer.Aero
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  • Razer Support
  • October 2, 2023

Hello M0nst4man,

Let me assist you with your Razer Hammerhead True Wireless concern. Please follow the troubleshooting steps here. If the same issue persists, PM me the device serial number and proof of purchase for warranty validation. Thanks!