My earphones have around 2 years, bought them around August 2023, and lately one of my earbuds stopped working, it does not connect neither it charges (for what I suspect) . It did not fell, neither got wet, nothing, just unexpectedly stopped working, any help? I use them a lot but I expected them to have more than just 2year lifespan.
Question
Hammerhead pro hyperspeed broken?
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- Razer Support
Hey there,
I understand you're having issues with your Razer Hammerhead Pro Hyperspeed . No worries, I can help you with that! Please try these troubleshooting steps on this link to help resolve the issue: One of the Razer Hammerhead True Wireless earbuds is not connecting and playing music
If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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