Have had my Hammerhead TWS Pro for a long time now. But it was still normal in the morning, then when I wanted to use it again in the afternoon, it is not working anymore. Even with charging. I have tried to clean it, have charged it, nothing work. Right earbud works fine but left earbud don't even have the "pairing" sound. What should I do?
Question
Hammerhead TWS pro left earbuds not working
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- Razer Support
Hey there,
I understand that you are having issues with your Hammerhead TWS Pro, where the left earbud is not working properly. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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