Hammerheads BT - Not visible for Bluetooth pairing | Razer Insider
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Hammerheads BT - Not visible for Bluetooth pairing

  • August 6, 2019
  • 1 reply
  • 288 views

Kliffside
I've only just got this pair of earphones out from the box. Followed the instructions of charging it first to full battery. I was able to successfully pair it the first time to my Razer Phone 2 and play music over it. But when I switched the Hammerheads off and on, it did not automatically reconnect. I've tried everything from removing the pairing from my phone, to resetting my phone. I was unable to 'see' the Hammerheads via Bluetooth. I've tried with other phones and my laptop and they were unable to find it too. I have been following the manual of holding the multi-function button from 'off' status for 5 seconds and more to get into pairing mode. I can hear the beep every 15s but oddly the LED remains at solid green, not blinking green as described in the manual. Is there anything that I am not doing correctly? Please help. Thank you.
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • August 8, 2019
Press and hold on to the multifunction button for at least 30 seconds. If the problem persists, please send me a PM with the serial number of your headset.