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Question

Have no access to old email

  • April 30, 2026
  • 1 reply
  • 4 views
A

Hi, never really used this forum before so i’m unsure if this is the proper place, but i have lost complete access to the email attached to this account but am still logged in on the app, i was wondering if there was any way to change it to my new one somehow? Thanks

1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • May 1, 2026

Hey Aeri-X,

To help with this, I’ll forward your concern to our Support team for further assistance. Please send me a PM  with the information below. Also, I’d like to confirm whether your old Razer ID has any of the following migratable data:

  • Your Razer ID, Profiles, and Razer Synapse Cloud settings
  • License code for 7.1 Surround Sound or Surround Pro
  • Your Cortex settings, gameplay, and Wish List
  • Your Newsletter subscriptions
  • RazerStore address book
  • Razer Game Store Profile
  • Razer Gold/Silver Wallet Balance

Also, fill in the following:

Razer ID:
Old email address:
New email address:
Date of Birth:
Full Name:
Phone number:
Country:

 

*Thread locked to curb the conversation to PMs.

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