Have not recieved any shipping information for my order
So recently I bought the Razer Enki, which apparently was having a special deal where I got the Razer Viper Ultimate which is cool. Only Issue is the Viper Ultimate gets here but even after the mouse is already here I havent gotten any information on the chair, besides saying its a 2nd shipment. I have no way to track it or anything as of now. Is this just becausr its a bigger item? Or is there something wrong with my order? Any feedback would be appreciated <3
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- Razer Support
- 7639 replies
LLDAshnoThe order may still be in progress. Razer has a warehouse in North America, Europe, and the Asia Pacific. The team will contact/check which one has a stock allocation that is ready to be shipped out. I suggest contacting our Support Team through this link: https://support.razer.com/contact-support. Select Order from Razer.com in the drop-down option of the contact reason section. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
So recently I bought the Razer Enki, which apparently was having a special deal where I got the Razer Viper Ultimate which is cool. Only Issue is the Viper Ultimate gets here but even after the mouse is already here I havent gotten any information on the chair, besides saying its a 2nd shipment. I have no way to track it or anything as of now. Is this just becausr its a bigger item? Or is there something wrong with my order? Any feedback would be appreciated ❤️
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