I have the following devices:
Razer Black Widow Chroma v1 (bought in 2015)
Razer Death Adder Chroma (bought in 2015)
Razer Krazen 7.1 Chroma (bought in 2018)
I recently built a new PC and have been having some crashes randomly and starting to suspect my Razer devices/drivers.
I installed Synapse 3 which I found out only controls the keyboard only, so I also installed Synapse 2 to control the mouse and headset.
My PC crashed a few times by having the screen freeze for a few moments and then machine rebooted automatically and sometimes it came back up right away and sometimes it stayed on a black screen.
After hard rebooting machine, I would get GPU error post codes from the mobo. I removed power cable and held power button for a few seconds and turned back on and everything was coming back up.
In the event viewer, I only see an error related to the headset driver crashing:
The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.
I did see the error with the location displayed before and it was the location of the USB.
So it seems my crashing is due to driver issues but I can't be sure. For now I unplugged my headset and uninstalled all Synapse and only installed Synapse 2.0 for the keyboard and mouse.
I do find it kinda weird now though that I have two drivers installed for the Black Widow for some reason:
https://i.imgur.com/waE7j7k.png
Should I be getting rid of one of these for the keyboard?
Also, how should I proceed with the headset? It does work but if it crashes my machine, I will replace it.
Have some issues with my Razer devices on my new computer.
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