Haven't recieved code for 7.1 surround sound? | Razer Insider
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Hello!



I bought some new headphones (Kraken V3 X, my partner got them on his Argos account as a gift, I registered the product to my account but still haven't received an email for the code? I checked my spam and the headset is in my registered products.



What can I do next?



Thank you!
Sometimes it takes some time to receive the e-mail. But it you're waiting day or more - please contact Razer Support: https://support.razer.com/contact-support/
GabbieShortie
Hello!



I bought some new headphones (Kraken V3 X, my partner got them on his Argos account as a gift, I registered the product to my account but still haven't received an email for the code? I checked my spam and the headset is in my registered products.



What can I do next?



Thank you!






FiszPL is right. After the product registration, it may take 24-48 hours for the code to be sent into inbox. Please check your spam/junk folder too. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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