Having Battery Issues with Razer Hammerhead True Wireless Gen 2 | Razer Insider
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Having Battery Issues with Razer Hammerhead True Wireless Gen 2

  • July 1, 2026
  • 1 reply
  • 17 views

Kuushin

They show 100% charge when I first connect them on the Razer Audio App, but then both earbuds just die within five minutes of playing audio or start saying they have 10% charge. I’ve tried everything to fix it, like factory resetting them, checking for firmware updates, and even doing the full drain and recharge cycle a couple of times, but nothing has helped. It’s super annoying because the battery percentages are all over the place and don't match up between my phone and the Razer app. For example sometimes my phone will say they are at 10% but the app says 70% and then even thought the app says 70% one or both of them will just die. Are these just completely cooked, or is there any other way to fix this?

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1 Reply

Razer.Aero
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  • Razer Support
  • July 1, 2026

Hello Kuushin,

I'm sorry to hear about your Razer Hammerhead True Wireless Earbuds (2nd Gen) having a battery issue. I recommend trying to perform battery calibration on your earbuds. It might help to drain the battery to 0% and then let it recharge to 100%. After that, you can observe if the same issue persists. I hope this helps. If your device is still within warranty, please send me a PM with your earbuds serial number and proof of purchase so I can check for replacement options. Save the shareable files via any online drive account listed here. All the best!

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