When Synapse is running all the peripherals randomly disconnect at a somewhat regular interval. This includes my wireless Razer mouse and its dock, my razer keyboard and my non razer bluetooth headset. Sometime they don’t even reconnect even after unplugging and re plugging them in.
I have also confirmed that exiting Synapse and all its apps solve the issue and the random disconnects never happens however I paid to have RGB customization so I expect Synapse to actually work and not disconnect peripherals in middle of game :)
Question
Having Razer synapse open cause all peripherals to randomly disconnect
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- Razer Support
- 1515 replies
Hey,
Try to repair your Synapse software by clicking here. If that didn’t work, the proceed to the clean re-installation process. Feel free to reach out via PM if you need further assistance.
*Thread locked to curb conversation to PM.
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