Hi Razer Support,
I recently purchased a new Razer BlackShark V2 X from a local retailer (TraDa Tech via TikTok Shop). However, when I tried to register the product to get the 7.1 Surround Sound activation code, the system said it was "Already Activated" or didn't respond.
I have attached my proof of purchase and the Serial Number of the headset. Could you please verify and provide me with a new activation code?

