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What to do when my given activation code is not valid

The gived code to me is not valid pls help


Was it used before? Also be sure, that you’re typing correct characters (for eg. 0 (zero) and O).

If it still not working you can try request a new one: https://mysupport.razer.com/app/answers/detail/a_id/6301


Thank you i will do it.  Maybe its o not 0


Thank you @FiszPL@FiszPL it worked. 


Hello, I have a problem because the friend above is not working with my activation code. The only problem is that when I enter the serial number in the link provided by my colleague FiszPl, I get your Razer device not eligible for the 7.1 Surround Sound activation code. For eligible products, see 7.1 Surround Sound System for Gaming Headset. Is it possible to obtain a code so that I can set up my headphones and use them fully?
 

 

 

 


Hello, I have a problem because the friend above is not working with my activation code. The only problem is that when I enter the serial number in the link provided by my colleague FiszPl, I get your Razer device not eligible for the 7.1 Surround Sound activation code. For eligible products, see 7.1 Surround Sound System for Gaming Headset. Is it possible to obtain a code so that I can set up my headphones and use them fully?

What is your headset (exact model or just post a product number)?


Okay I have razer kraken 7.1 v2 headphones Serial Number: S/N HN1710D04702565

Okay I have razer kraken 7.1 v2 headphones Serial Number: S/N HN1710D04702565

As far as I know, you don’t need any external app, because 7.1 surround is supported via Synapse 2.0 (the older one) software.


Thanks to this, I can use the razer kraken 7.1 v2 components, but I do not feel their potentiometer effect in games or listening to music. For the activation code to work properly. You can set the settings yourself to calibrate 7.1

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