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Headset

  • June 27, 2023
  • 9 replies
  • 147 views

What to do when my given activation code is not valid

Best answer by FiszPL

Was it used before? Also be sure, that you’re typing correct characters (for eg. 0 (zero) and O).

If it still not working you can try request a new one: https://mysupport.razer.com/app/answers/detail/a_id/6301

9 Replies

  • Author
  • Insider Mini
  • June 27, 2023

The gived code to me is not valid pls help


FiszPL
Vanguard
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  • VANGUARD
  • Answer
  • June 27, 2023

Was it used before? Also be sure, that you’re typing correct characters (for eg. 0 (zero) and O).

If it still not working you can try request a new one: https://mysupport.razer.com/app/answers/detail/a_id/6301


  • Author
  • Insider Mini
  • June 27, 2023

Thank you i will do it.  Maybe its o not 0


  • Author
  • Insider Mini
  • June 27, 2023

Thank you @FiszPL@FiszPL it worked. 


  • Insider Mini
  • July 2, 2023
Hello, I have a problem because the friend above is not working with my activation code. The only problem is that when I enter the serial number in the link provided by my colleague FiszPl, I get your Razer device not eligible for the 7.1 Surround Sound activation code. For eligible products, see 7.1 Surround Sound System for Gaming Headset. Is it possible to obtain a code so that I can set up my headphones and use them fully?
 

 

 

 


FiszPL
Vanguard
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  • VANGUARD
  • July 3, 2023
Hello, I have a problem because the friend above is not working with my activation code. The only problem is that when I enter the serial number in the link provided by my colleague FiszPl, I get your Razer device not eligible for the 7.1 Surround Sound activation code. For eligible products, see 7.1 Surround Sound System for Gaming Headset. Is it possible to obtain a code so that I can set up my headphones and use them fully?

What is your headset (exact model or just post a product number)?


  • Insider Mini
  • July 3, 2023
Okay I have razer kraken 7.1 v2 headphones Serial Number: S/N HN1710D04702565

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • July 3, 2023
Okay I have razer kraken 7.1 v2 headphones Serial Number: S/N HN1710D04702565

As far as I know, you don’t need any external app, because 7.1 surround is supported via Synapse 2.0 (the older one) software.


  • Insider Mini
  • July 3, 2023
Thanks to this, I can use the razer kraken 7.1 v2 components, but I do not feel their potentiometer effect in games or listening to music. For the activation code to work properly. You can set the settings yourself to calibrate 7.1