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Question

headset

  • December 17, 2025
  • 7 replies
  • 45 views

Sad_Witch

Hello,

 

I recently purchased a new black shark v2 x and when I tried to register it to activate 7.1 surround sound, I received a message saying that the product has already been registered.

 

I bought this item brand new and would appreciate your help in checking this issue and advising me on the next steps.

 

Thank you for your support.

This topic has been closed for replies.

7 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 17, 2025

Fake.

Return and get your money back.

Get it from official distributor or other legit source like razer.com

 


Sad_Witch
  • Author
  • Insider Mini
  • December 17, 2025

Fake.

Return and get your money back.

Get it from official distributor or other legit source like razer.com

 

I bought it from official distributor 


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 17, 2025

Fake.

Return and get your money back.

Get it from official distributor or other legit source like razer.com

 

I bought it from office distributor 

Which one exactly? If online, post a direct link to it.


Sad_Witch
  • Author
  • Insider Mini
  • December 17, 2025

Fake.

Return and get your money back.

Get it from official distributor or other legit source like razer.com

 

I bought it from office distributor 

Which one exactly? If online, post a direct link to it.

https://www.digikala.com/product/dkp-3537683/%D9%87%D8%AF%D8%B3%D8%AA-%D9%85%D8%AE%D8%B5%D9%88%D8%B5-%D8%A8%D8%A7%D8%B2%DB%8C-%D8%B1%DB%8C%D8%B2%D8%B1-%D9%85%D8%AF%D9%84-blackshark-v2-x


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 17, 2025

Fake.

Return and get your money back.

Get it from official distributor or other legit source like razer.com

 

I bought it from office distributor 

Which one exactly? If online, post a direct link to it.

https://www.digikala.com/product/dkp-3537683/%D9%87%D8%AF%D8%B3%D8%AA-%D9%85%D8%AE%D8%B5%D9%88%D8%B5-%D8%A8%D8%A7%D8%B2%DB%8C-%D8%B1%DB%8C%D8%B2%D8%B1-%D9%85%D8%AF%D9%84-blackshark-v2-x

So no, you’re wrong.

This is NOT official distributor. It’s an e-commerce platform just like amazon where other sellers can sell their (sometimes counterfeit - which is the case here) products.


Sad_Witch
  • Author
  • Insider Mini
  • December 17, 2025

Fake.

Return and get your money back.

Get it from official distributor or other legit source like razer.com

 

I bought it from office distributor 

Which one exactly? If online, post a direct link to it.

https://www.digikala.com/product/dkp-3537683/%D9%87%D8%AF%D8%B3%D8%AA-%D9%85%D8%AE%D8%B5%D9%88%D8%B5-%D8%A8%D8%A7%D8%B2%DB%8C-%D8%B1%DB%8C%D8%B2%D8%B1-%D9%85%D8%AF%D9%84-blackshark-v2-x

So no, you’re wrong.

This is NOT official distributor. It’s an e-commerce platform just like amazon where other sellers can sell their (sometimes counterfeit - which is the case here) products.

So what should I do? Give me a solution so I can be completely sure whether it’s fake, because it actually has good quality.


Razer.ScarletRouge

Hi there, ​@Sad_Witch 
 

I have sent you a private message. Please check your inbox, provide the requested information, and let's continue our conversation there to get this resolved for you. Thank you.

 

*Thread locked to curb conversation to PM.