Headset blackshark V2 PRO stopped work | Razer Insider
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Question

Headset blackshark V2 PRO stopped work

  • July 30, 2024
  • 1 reply
  • 21 views

Hi,

 

My headset Razer Blacksharp V2 PRO 2023 have stopped work and the connection between the dongle and the headset won't connect despite testing everything. When I turn on the headphones it says “Pairing”.

 

I tried to update the firmware but he didnt detect the headset.

 

Thank you for your support.

 

Best regards,

1 Reply

  • Insider Mini
  • July 30, 2024

Hello, try pressing the mode button twice as this is the button that changes the pairing mode between the Wireless and Bluetooth.