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Headset doesn't show in Razer Synapse

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Hello, I just bought my new headset Rader Blackshark V2 X and they don't show in Razer synapse I tried to reinstall it a lot of times, restart my pc, plug and unplug headphones a lot of time but nothing fixed it, please help me I can't talk in mic bcs it needs to be set up in synapse.
    pancholr
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    • pancholr
      pancholr
    • CameoPinkJETever403
      CameoPinkJETever403
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    2 Replies

    mini2109
    • mini2109
    • Insider
    • 88 replies
    • July 25, 2022
    • Uninstall Synapse
    • Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
    • Then restart your PC
    • After reboot install Synapse again (as administrator).
    FiszPL
    Vanguard
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    • FiszPL
    • VANGUARD
    • 7218 replies
    • July 26, 2022
    BlackShark V2 X is analog headphone, which is using 3.5 mm mini jack plug. Only USB headsets are supported by Synapse.
    mini2109
    1 person likes this
    • mini2109
      mini2109
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