So my headset’s little adjuster thing is broken. You know how each ear piece has 2 of those adjusting things where you can slide to adjust the headset on your head? One of them came off from it and I cant attach it back on no matter how hard I try.
I only had this for couple months and have barely even used it. The plastic piece appears to be broken should i just return it? Would love to know what to do next.
Question
Headset plastic piece broken.
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- Razer Support
- 3269 replies
Hello FrostyyGuy,
I'm sorry to hear about the issue with your headset yoke being broken. Were there any incidents with your headset prior to the issue? i.e. dropped. Did you happen to use more force than usual when removing the headset? Were there any incidents of pulling or tugging the headsets, making them stretch beyond its limit? Please PM me your device serial number and proof of purchase so I can verify its model. Save the shareable files via any online drive account listed here. Also, you may find time to read the full details of Razer Warranty Policy - Exclusions and Limitation. All the best!
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