Headset Problems | Razer Insider
Skip to main content

Headset Problems

  • May 20, 2022
  • 2 replies
  • 28 views
I have had this headset for almost a year now. When I originally got it I was unable to set up Razer as it kept crashing my computer. Now on this new computer when I plug in my headset it does not seem to connect to the app. What should I do?
    This topic has been closed for replies.

    2 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • May 20, 2022
    What headset do you have exactly? If synapse is crashing - please uninstall it, use this tool to cleanup all leftovers: https://rzr.to/Tf53xj Then restart your PC, after restart install Synapse again (as administrator). Be sure, that your OS have the newest updates installed, also the .NET 4.8
    Razer.Zionzedd
    SparrowCycle
    I have had this headset for almost a year now. When I originally got it I was unable to set up Razer as it kept crashing my computer. Now on this new computer when I plug in my headset it does not seem to connect to the app. What should I do?
    Check if the Synapse application is up to date and follow the steps here to repair it. If that didn't help, PM me the serial number of your headset so I can check its model specifications and look for other workarounds to help you resolve the issue. I will lock this thread to curb our conversation privately.
    CookiesAccessibility statement