Headset Razer Nari Essential Wireless Port Fried Suddenly | Razer Insider
Skip to main content
Question

Headset Razer Nari Essential Wireless Port Fried Suddenly

  • September 25, 2023
  • 1 reply
  • 41 views

Was going to charge the headset like I usually do when I start smelling like something was burning. I disconnected as soon I noticed it was coming form the headset.
Has this already happend with someone?
I am half a year out of warranty, I have taken good care of them and it shouldn’t happen so suddenly where it could be dangerous to life if I didn’t noticed them in time.

What can I do from here?

1 Reply

Razer.Zionzedd
  • Razer Support
  • September 26, 2023

Hi @Alex10NMB,

 

Are you referring to the charging cable or the headset’s wireless dongle? Can you PM me the serial number so I can verify its model and confirm which region you’re currently located in so I can check our options for a replacement dongle. Thanks!