Hello, I bought a Razer BlackShark V2 X headset. | Razer Insider
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Hello, I bought a Razer BlackShark V2 X headset.

  • July 20, 2025
  • 1 reply
  • 12 views
B

Hello,

I bought a Razer BlackShark V2 X headset.
When I try to register it, it says:

"This product has already been registered."

There was no 7.1 Surround Sound activation code in the box.
Can you please help me get the activation code?

My serial number is: Removed serial number

Thank you.

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • July 20, 2025

Hello bizDarkYellowheat160

I have checked and verified that the headset's serial number is already linked to another account and has claimed the activation code. I suggest that you reach out to the reseller to request a refund. If you need further assistance, please PM me with your proof of purchase to verify whether they are Razer's authorized resellers. All the best!

*Thread locked to curb the conversation to PMs.

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