Hello, I registered the product, but I did not receive the 7.1 code in my e-mail, how can I get it? | Razer Insider
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Hello, I registered the product, but I did not receive the 7.1 code in my e-mail, how can I get it?

  • January 10, 2024
  • 2 replies
  • 59 views
vuraloglu

 

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2 Replies

FiszPL
Vanguard
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  • FiszPL
  • VANGUARD
  • January 11, 2024

You won’t get it.

Please read the manual - it says it’s THX Spatial enabled. It’s available via Synapse software, no activation needed.

Razer.Aero
Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • January 11, 2024

Hello vuraloglu,

Please be informed that the Razer BlackShark V2 Pro (2023) doesn't support Razer 7.1 Surround Sound. Instead, it has THX Spatial Audio integrated into your headset. I suggest you follow the steps from this article how to configure THX Spatial Audio for headphones on Razer Synapse. I hope this helps. Feel free to PM me if you need further assistance. All the best!

*Thread locked to curb the conversation to PMs.

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