Hello, I was buying the diamonds and when I was inputting my new number and I pressed Verify, It says “Your account has been locked temporarily. Please contact Support for further assistance.” | Razer Insider
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Hello, I was buying the diamonds and when I was inputting my new number and I pressed Verify, It says “Your account has been locked temporarily. Please contact Support for further assistance.”

  • February 7, 2025
  • 1 reply
  • 44 views

Hello, I was buying the diamonds and when I was inputting my new number and I pressed Verify, It says “Your account has been locked temporarily.
Please contact Support for further assistance.”
 

 

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1 Reply

Razer.Aero
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  • Razer Support
  • February 7, 2025

Hello there!

For Razer Gold account issues, please contact our Razer Gold Support Team by submitting a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Make sure to provide the following information so the team ca verify your account.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

You can share your case number via PM so I can help coordinate with the team. Thanks!


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