Hello, I was buying the diamonds and when I was inputting my new number and I pressed Verify, It says “Your account has been locked temporarily. Please contact Support for further assistance.”

Hello there!

For Razer Gold account issues, please contact our Razer Gold Support Team by submitting a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Make sure to provide the following information so the team ca verify your account.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

You can share your case number via PM so I can help coordinate with the team. Thanks!

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