Hello! So I bought the Razer BlackShark V2X, and when I connect them to my laptop, Windows only detects the headphone output (speakers) but doesn't detect the headphone input (microphone). What can I do? | Razer Insider
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Hello! So I bought the Razer BlackShark V2X, and when I connect them to my laptop, Windows only detects the headphone output (speakers) but doesn't detect the headphone input (microphone). What can I do?

  • October 4, 2025
  • 1 reply
  • 20 views
Alexandru44455
Hello! So I bought the Razer BlackShark V2X, and when I connect them to my laptop, Windows only detects the headphone output (speakers) but doesn't detect the headphone input (microphone). What can I do?

 

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1 Reply

Razer.ScarletRouge

Hey there, ​@Alexandru44455 

Thank you for sharing your concern here regarding your headset’s microphone. Please try these troubleshooting steps on this link to help resolve the issue. 

 

If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


 

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